- About Us
Sudden cardiac arrest (SCA) is a leading cause of death among adults over the age of 40 in the United States and other countries. In the U.S. alone, approximately 356,461 people of all ages experience (EMS-assessed, out-of-hospital, non-traumatic) SCA each year and nine out of 10 victims die. In fact, the number of people who die each year from SCA is roughly equivalent to the number who die from Alzheimer’s disease, assault with firearms, breast cancer, cervical cancer, colorectal cancer, diabetes, HIV, house fires, motor vehicle accidents, prostate cancer and suicides combined. SCA is a life-threatening condition--but it can be treated successfully through early intervention with cardiopulmonary resuscitation (CPR), defibrillation, advanced cardiac life support, and mild therapeutic hypothermia. When bystanders intervene by giving CPR and using automated external defibrillators (AEDs) before EMS arrives, four out of 10 victims survive.
Empower others to make a difference for all victims of sudden cardiac arrest.
Meet Jon Cloutier, President & Founder
“If I was King for a day, I would require everyone to be CPR/AED trained in order to graduate high school, obtain a driver’s license, or take their newborn baby home from the hospital” says Jon Cloutier, President and Founder of LifeMed Safety, Inc.® Cloutier has been saving lives throughout his career, and is passionate about teaching the public about sudden cardiac arrest, CPR, AEDs, and how to strengthen each community’s ability to recognize and respond quickly to cardiac arrest. “Sudden cardiac arrest is a major problem and a true public health dilemma,” he says.
His experience in public service began early. As a young boy, he witnessed the attempted rescue of an unconscious scuba diver found floating in the water off the coast of Northern California. In that situation, the event was recognized early but it took a long time for the park rangers to reach the victim, and the subsequent CPR was unsuccessful. Several years later he discovered a family friend and neighbor who had died of sudden cardiac arrest and he felt helpless. These experiences left an indelible impression on Cloutier, and he began his life’s work in emergency medical services and public safety. “I have always been a public servant and eager to help others,” Cloutier notes. “In high school, I wanted to become a cop until I was invited to participate in a fire department training drill with a real house set on fire, and then I was hooked. Feeling that rush of adrenaline – it just gets in your blood.”
Cloutier became a volunteer firefighter in 1984 and earned his EMT (Emergency Medical Technician) certification in 1986. After several years as a first responder, he enlisted in the U.S. Army as a Surgical Technician. “Working in the operating room really got me excited about a career in healthcare,” he says. After his four-year stint in the Army, Cloutier went back to school and trained further to become a Paramedic. He then worked full-time as a Senior Paramedic, Field Training Officer, and Clinical & Educational Services Coordinator for a national ambulance service in two major metropolitan cities. “I cared deeply about making a positive difference for my patients and their families. I also had a knack for making difficult topics interesting and easy to understand,” says Cloutier. “I’ve always been very committed to providing excellent patient care and to learning.”
Cloutier has offered his clinical and training expertise as a free service to many colleges and public safety organizations over the years, teaching nurses, paramedics, EMTs, and even physicians how to read basic and advanced ECGs. “It’s my way of giving back to the community,” he explains. After years in the field, Cloutier was in need of a change. He segued into sales for portable cardiac monitor/defibrillators, using his first-hand knowledge of critical care and experience in emergency medical services to help sell – and later develop – new technology.
He became the U.S. EMS Training Manager for a global medical device company, and soon began working in Marketing and later in product development, delving deep into the actual technology. His input was critical to the development of a new portable cardiac monitor/defibrillator used by Paramedics and EMTs that can directly transmit the ECG readings from a field unit to the nearest hospital – among many other things. “In my mind, cardiac monitor/defibrillators were always designed by engineers who didn’t actually use them,” explains Cloutier. “I was able to represent the voice of the end user. We created a small, lightweight, portable device with lots of useful features and benefits. When you put it into a Paramedic's hands, they think “Wow! Someone finally listened and understands our needs.”
In 2013, Cloutier began LifeMed Safety by distributing AEDs from his dining room, and soon expanded and offered more products and services related to sudden cardiac arrest/resuscitation and that adds value for customers. This new direction provided a perfect opportunity to combine his past experience into a business that works directly with the public again. “I’m a healthcare provider and a people person with a business background,” says Cloutier. “My office is out in the field working with the public and the rescuers to save lives, not inside a cubicle mulling over metrics and spreadsheets.”
Now, with LifeMed Safety, Cloutier has successfully blended his expertise and is able to return to his first passion – public service. Having noted a significant lack of customer service when selling medical devices, he zeroed in on a real need in the industry. LifeMed Safety offers a business model that goes well beyond a simple sale. By incorporating education, training, and responsive customer service, his company serves a unique niche in the market. “Cardiac arrest is a sensitive and important issue that effects every community,” Cloutier states. “I want to help people through education and by doing things the right way. We go beyond just the sale of an AED. We offer suggestions from best practices, training & education, AED management programs, technical support and above all – service.” Cloutier stresses the importance of expanding and improving your community's "Systems of Care." “This is about "Neighbors Saving Neighbors™,” he says. “What I value most is the partnerships and friendships we are creating with customers, suppliers, and colleagues. We are helping everyday people save lives every day.”
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